Last
Updated: 2003-10-11
1.
Minimum System Requirements
2.
CD Key
3.
DirectX® Detection & Installation
4.
Error Message: “Couldn't Load
Default.cfg”
5.
Error Message: “Hunk unable to
allocate 128MB of memory”
6.
Splash Screen Will Not Change From “Uninstall” To “Install”
7.
Launch Problems on nVidia® nForce™2 Motherboards
8. Issues With
Installer Properly Switching To Disc 2 During Installation
1.
Video Mode
2.
Full Screen
3.
Character Textures
4.
General Textures
5.
Texture Filter
6.
Texture Quality
7.
nVidia® Distance Fog
8.
Brightness
9.
Subtitles
10. Master Volume
11. Sound Quality
12. Sound Provider
13. Wall Marks
14. Ejecting Brass
15. Dynamic Lights
16. World Dynamic Light Quality
17. Model Detail
18. Sync Every Frame
19. Show Blood
20. Number of Corpses
21. Optimal System Settings
1.
Issues with Sound Blaster® SB PCI512 sound card
2.
Issues with EAX® Sound Provider
3. Missing Sound
Effects on nVidia® nForce™2 Motherboards and Windows® 98
1. Video
Cards
2.
Multiple Monitors
3.
16-Bit Color
4.
16-Bit Textures
5.
Recommended Texture Settings for Video Cards
6.
Setting the Video Resolution
7.
Disabling Power Saving Features
8.
Changing the Model Detail Option
9.
In-game and Desktop resolutions
10. ATI® Radeon™ 7200 Texture
Corruption
11. ATI® Radeon™ 7200 32MB Sky
Texture Corruption at 1024x768 Resolution
12. ATI® Radeon™ 8500 64MB
Blinking/Dropping Textures
13. ATI® Radeon™ 9000 Texture Popping
14. Switching Texture Quality on ATI®
Radeon™ 9000 Causes Texture Corruption
15. Matrox® Parhelia™ Missing
Geometry & Light Flickering
16. Matrox® Parhelia™ Users Switching
To Windowed Mode In-Game
17. nVidia® GeForce4™ Full-screen
Color Issues
18. Changing Settings After Player Death In
Single Player
19. Twitchy Graphics When Turning and Strafing
20. Running Game With Hardware Acceleration Off
1.
Where Are The Autosaves For Each Level?
2.
Saving and Mission Failure
3.
Overwriting Saved Games
4.
Config.cfg File
5. Binding the Pause
Key to Other Functions
1.
Problems Finding Internet Games
2.
Issues When Using Firewall Software
3.
The Game Freezes When Selecting Multiplayer
4. What
Are the Map Names for Multiplayer?
5.
Problems Playing Multiplayer with More Than 32 People
6.
Game Type Server Settings are Erased When Changing Game Types in
Multiplayer
7.
Problems Adding IP Address to Favorites List
8.
Locking out a Game Using Password Feature
9.
Host is booted on a password protected listen server
10. Hosting Multiplayer on Dialup
11. Playing Multiplayer on Dialup
12. Host Appearing In the Vote Kick List
13. Setting the Pure Server Variable
14. Hosting Multiplayer on a DSL server
15. Map Rotation and the Next Map Function
1.
Virtual Memory Warnings in Windows® 2000/XP
2.
Shift Key in Windows® 2000/XP Interrupts Game
3.
Windows® Key Interrupts Game in Windows® 2000/XP
4.
CTRL-ALT-DEL Freezes System on Windows® 2000
5.
Game Icons Are Missing From Start Menu and/or Desktop
6.
Admin rights needed to load and play on Windows® 2000/XP
1.
Mouse Wheel with Logitech® Mice
2.
Demo Recording
Refer to
this document if you encounter difficulties with one or more aspects of
installation or running the Call of Duty™ game. Many of the most commonly encountered issues are covered here.
IMPORTANT
NOTE: Use of the in-game console is not supported
by Activision®. Please do
not contact Activision Customer Support with issues that arise from using
console commands in-game.
1. Minimum System Requirements
- 3D
Hardware Accelerator Card required - 100% DirectX® 9.0b compatible
32MB hardware T&L-capable video card and latest drivers
- Pentium®
III 600MHz or Athlon® 600MHz processor or higher for systems with
Windows® 98/ME
- Pentium®
III 700MHz or Athlon® 700MHz processor or higher for systems with
Windows® 2000/XP
- English
version of Microsoft® Windows® 98/ME/2000/XP
- 128MB of
RAM
- 8x CD-ROM
drive (1200 K/sec sustained transfer rate) and latest drivers
- 1.4GB of
uncompressed free hard disk space (plus 400MB for Windows® 98/ME
swap file, 600MB for Windows® 2000/XP swap file)
- 100%
DirectX® 9.0b compatible 16-bit sound card and latest drivers
- 100%
Windows® 98/ME/2000/XP compatible mouse, keyboard and latest drivers
- DirectX®
9.0b (included)
MULTIPLAYER
REQUIREMENTS:
- Internet
(TCP/IP) and LAN (TCP/IP) play supported
- Internet
play requires 56 Kbps (or faster) modem and latest drivers
- LAN play
requires network interface card and latest drivers
Important
Note: *Some 3D accelerator cards with the chipsets listed here may not be
compatible with the 3D acceleration features utilized by Call of Duty™. Please refer to your hardware manufacturer
for 100% DirectX® 9.0b compatibility.
SUPPORTED
CHIPSETS:
- All ATI®
Radeon™ cards
- All
nVidia® GeForce™ chipsets
- Matrox®
Parhelia™
2. CD Key
A.
Installation and the CD Key
When
installing Call of Duty™ you will be prompted to enter your CD authentication
key. The authentication key appears on
the CD packaging. It is important that
you enter the key string in its entirety exactly as it appears on the CD
package. The Call of Duty™ Master
Server verifies the CD key each time you connect for online play.
B. The game
tells me my CD key is invalid:
The number
one problem with CD keys is mistyping.
Double and triple check the characters you have entered.
C. Some
common sense about your CD key:
Each CD key
is unique - protect it from loss or theft by keeping a copy of it in a safe
place. Without it, you cannot reinstall
the game or play online. You may hear
of so-called "CD Key generators" being available for illicit download
on the Internet. They do not work as
advertised, and often attempt to steal legitimate keys off your machine, reveal
personal information or install viruses, worms and/or trojan horses on your
machine. Do not download and/or use
them under any circumstances.
D. If you
are confused on whether a CD key character is the letter "O" or the
number "0", it will most likely be the number "0".
3. DirectX Detection & Installation
The Call of
Duty™ installer does not check for the version of DirectX you have currently
installed, it just prompts you to install DirectX 9.0b. Activision recommends allowing the installer
to proceed with the DirectX 9.0b installation, even if you think you may have
9.0b installed. Re-installing DirectX
9.0b will not harm your DirectX configuration.
Call of Duty™ requires DirectX 9.0b to install and play.
4. Error Message: "Couldn't Load Default.cfg"
If you try
to run Call of Duty™ and receive the error message, "Couldn't Load
default.cfg,” this indicates that the program cannot find the "\main"
directory that is essential to its proper function. This error commonly occurs when you install the game with no
directory specified. For example, if
you choose to install it to a hard drive or partition other than the C: drive
(that is, D:,E:, etc.), but fail to specify a folder, the game will install
everything to the root of the hard drive and the game will not launch.
If you want
to install the game to a hard drive other than the default setting (C:), please
make sure you specify a folder when choosing the other drive (i.e.: D:\Call Of
Duty).
5. Error message: “Hunk unable to allocate 128MB of memory”
When a
player attempts to launch Call of Duty™ with a full hard drive, the game will
not launch and will display the above error message. To resolve this situation, free up at least 200MB of uncompressed
hard drive space to allow Call of Duty™ to function properly.
6. Splash Screen Will Not Change From
"Uninstall" To "Install"
Users who
have uninstalled Call of Duty™ and chose to reinstall it may find that the
installer splash screen will still stay "Uninstall" instead of
"Install" upon relaunch. To
remedy this, use the Windows® search function to locate the
"cod.ini" file in the Windows® folder and delete it. IMPORTANT:
Do not delete any other files from this directory, as it may
cause errors with other programs or the Windows® operating system.
7. Launch Problems on nVidia®
nForce™2 Motherboards
Users who
attempt to run the single player portion of Call of Duty™ on a machine with an
nVidia® nForce™2 motherboard may encounter an error message that
states, "Please insert the correct CD-ROM and select OK to
retry." The error message will
remain, even if the proper CD is in the drive.
The solution to this problem depends on your operating system:
If you
encounter this problem on Windows® 98, ME or XP, installing the latest nForce™2
drivers (available from your motherboard manufacturer) will remedy the
situation.
There is a
known incompatibility with Macrovision™'s SafeDisc® (the copy
protection mechanism Call of Duty™ employs) and motherboards with the nForce™2
chipset under Windows® 2000.
To remedy the situation, do the following:
1) Locate
the "My Computer" icon on your computer and right-click it.
2) Choose
the "Manage" option.
3) Once the
Computer Management program launches, select "Device Manager."
4) In the
Device Manager, double-click "IDE ATA/ATAPI Controllers."
5)
Right-click on "nVidia nForce 2(TM) SPP/IGP ATA Controller" and
select "Properties."
6) Click on
the "Secondary Channel" tab.
If the Select Transfer Mode is set to "BIOS Default," click on
the pull-down menu and select "PIO Mode."
7) Close
all open windows and restart your machine when prompted.
Call of
Duty™ should now launch without incident.
8. Issues With Installer Properly Switching To
Disc 2 During Installation
Some users
may find that, when they insert Disc 2 of Call of Duty™ in their CD-ROM drive,
it will try to bring up the “splash” screen and not allow the installer to
continue. If this happens, open your
CD-ROM or DVD-ROM drive. Hold down the
Left Shift key. Reinsert Disc 2 of Call
of Duty™ and keep the Left Shift key depressed until the CD or DVD drive stops
reading the CD. This will disable the
autoplay function of the drive and allow installation to proceed normally.
The
"Options" menu in Call of Duty™ allows you to adjust a number of
different graphic, sound, and general performance settings. This menu is useful for fine-tuning both the
visual quality and overall game performance, in order to maximize player
enjoyment and insure smooth play. Call
of Duty™ automatically detects system hardware and sets all values to optimal
settings, taking into account your system's processor speed, available system
RAM, video card power, video RAM, sound card capabilities, and various other
factors. You may wish to modify these
settings, and this section is intended to be a guide to each setting and the
impact of changing it.
1. Video Mode
Allows you
to set the screen resolution for the game; from the minimum setting of 640x480
to the maximum setting of 2048x1536.
IMPORTANT NOTE: You should not
adjust your in-game screen resolution to a setting beyond what your monitor can
support. You should consult your
monitor's documentation in order to learn about supported resolutions.
2. Full Screen
Allows you
to choose whether the game will play in full-screen or windowed mode. When in full-screen mode (select
"Yes" to choose this), the game occupies all of the available screen
space. In Windowed mode (select
"No" to choose this) the game will play in a window, and the desktop
will be viewable in the space around that window. IMPORTANT NOTE: It is not
recommended to choose an in-game resolution that is higher than your desktop
resolution, especially in windowed mode.
You may only be able to see as much of the game as is viewable at your
desktop resolution.
3. Character Textures
Sets the
detail level for textures on all character models. The game will choose the best setting for your system when you
launch the game. If you would like to
modify this setting, you can choose from Low, Normal, High, and Extra. Setting this value to a higher setting than
the system chooses for you may hamper game performance. Likewise, setting this value to a lower
setting may improve your game performance.
See the Recommended Texture Settings for Video Cards section for further
information.
4. General Textures
Controls
the detail level for all environmental and non-character textures. As with the character textures setting, Call
of Duty™ will choose the optimal setting for your system - Low, Normal, High or
Extra. The higher the setting, the more
texture data your system will need to process and render, so set these values
to the higher levels only if your system is extremely robust. See the Recommended Texture Settings for
Video Cards section for further information.
5. Texture Filter
Allows you
to choose between bilinear and trilinear filtering for all in-game
textures. If you have a lower-end video
card, you should choose bilinear.
6. Texture Quality
Call of
Duty™ will choose the optimal setting for your system. Please see the 16-bit Textures section for
further information. If you are
experiencing performance issues, you can downgrade the texture quality to
16-bit, at the cost of visual quality.
7. nVidia® Distance Fog
This
function simulates the behavior of actual fog and/or mist. GeForce™ 3 video
cards and higher support a variety of advanced fog calculations including
layered fog, patchy fog and more. This
will not affect GeForce™ 1 or 2 cards, and this option will not be available
with a non-GeForce™ card.
8. Brightness
Allows you
to control the brightness ("gamma") level in the game. Move the slider to the right to increase the
gamma, or to the left to decrease.
9. Subtitles
This option
will enable subtitles to appear whenever other characters say things important
to gameplay.
10. Master Volume
Controls
the volume for music, sound effects, and voices. Move the slider to the right to increase the overall volume of
the game.
11. Sound Quality
Allows you
to choose between 44KHz (high), 22KHz (normal) and 11KHz (low) sound
quality. The higher the sound quality,
the more memory the sound files require.
If you are experiencing game performance issues, a downgrade in sound quality
may help.
12. Sound Provider
Sets the
source for the sound in the game.
Miles™ Fast 2D Positional Audio is the default provider. If your sound card supports Creative Labs'
EAX™, EAX 2™ or EAX 3™audio performance systems, you may want to consider
changing your sound provider to the one your card supports.
13. Wall Marks
Allows you
to choose whether the game will show bullet marks on the walls. Setting this to "Off" will improve
game performance.
14. Ejecting Brass
Allows you
to choose whether the game will show bullet casings ("brass")
ejecting from guns in the game. Setting
this to "Off" will improve game performance.
15. Dynamic Lights
Allows you
to control the level of dynamic lighting in the game. The "Everything" setting will enable dynamic lights on
all surfaces in the game. "Models
Only" will only display dynamic lights on models (and not environments and
walls). "None" will disable
all dynamic lighting in the game. If
you want to improve game performance, consider reducing this to "Models
Only" or "None." It will
improve performance at the expense of visual quality.
16. World Dynamic Light Quality
Allows you
to further tweak performance settings by giving you the options of
"Fastest" or "Nicest" for world dynamic light quality. On the "Fastest" setting, game
performance takes precedent, and all dynamic light effects on world (i.e.
environment & wall) textures will be of a slightly less quality. "Nicest" renders the best dynamic
lighting on world textures the game has to offer. If you are having game performance issues, consider setting this
to "Fastest."
17. Model Detail
Allows you
to set the overall detail level for all in-game models. You can choose from Minimum, Low, Normal,
High, and Maximum settings. Low
settings compromise visual quality in favor of performance, so consider
changing to a lower setting if you are experiencing game performance issues.
18. Sync Every Frame
Setting
this option to "Yes" will synchronize the game's redraw rate with
your monitor's refresh rate. This will
minimize graphical "tearing" at the expense of some performance.
19. Show Blood
If you
prefer not to see blood in the game from wounded or slain soldiers, set this
value to "No.”
20. Number of Corpses
Sets the
number of corpses that remain on the battlefield during gameplay. You can choose from Tiny, Small, Medium,
Large, and Insane settings. Consider
reducing this setting to help improve game performance.
21. Optimal System Settings
This
setting will reset all the changes you may have made to the above settings to
the values Call of Duty™ deems optimal for your particular system.
1. Issues with Sound Blaster® SB
PCI512 sound card
If you are
using a Sound Blaster® SB PCI512 sound card and enable 22 KHz
quality sound, you will experience system slowdown. Maintain a sound quality setting of 11 KHz for optimum
performance with this sound card.
2. Issues with EAX® Sound Provider
While using
a sound card that supports EAX, you may experience occasions of loud sounds
while using the EAX sound provider. To
avoid this, and the potential hazard of damaging your speakers, it is
recommended that you avoid using a high speaker volume on your sound system in
combination with a low Master Volume setting in the Options>Sound menu of
Call of Duty™. Doing so may cause
damage to your hearing or speaker hardware.
If
possible, you should turn down your speaker volume on your sound system and
turn up the Master Volume in the Options>Sound menu to get desired volume
levels while playing the game. If this
is not possible, and you are experiencing the problem mentioned above, it is
recommended that you switch sound providers in the Options>Sound menu to
Miles Fast 2D Positional Audio.
3. Missing Sound Effects on nVidia®
nForce™2 Motherboards and Windows® 98
Users who
play Call of Duty™ on a machine with an nVidia® nForce™2 motherboard
and Windows® 98 may find that there are no in-game sound effects
upon game launch. Changing the Sound
Quality setting (located in the "Options" menu under
"Sound") from 44 kHz to 22kHz or 11kHz will restore sound effects in
the game.
1. Video Cards
For optimum
performance, Call of Duty™ will automatically detect and set your game graphics
to recommended settings. You can
customize your settings by going to the "Options" menu from the main
menu.
2. Multiple Monitors
If you are
running a machine with multiple monitors and the video card for each monitor is
an OpenGL compliant video card (e.g., GeForce™ series cards), you may
experience problems running the game, as the game will recognize both video
cards. Simply disable one of the
monitors in the Windows® Display Properties.
Playing
Call of Duty™ with dual monitors is not a supported feature.
3. 16-Bit Color
Call of
Duty™ does not support 16-bit color depth and does not provide this option in
the menu system. Forcing the game to
run in 16-bit color through other means may result in graphic corruption and
other issues. To insure you do not
inadvertently force the game to 16-bit color, set your desktop's color depth to
32-bit.
1) Open the
Control Panel.
2) Double-click
Display.
3) Click
Settings.
4) Set the
color palette to 32-bit.
5) Click
Apply, then OK.
NOTE: This
issue pertains to 16-bit color, not 16-bit Texture Quality.
4. 16-Bit Textures
Call of
Duty™ is optimized for 32-bit (high resolution) color textures. Since most of the textures and art in the
game contain a 32-bit color palette, playing the game using the 16-bit texture
quality selection only displays half the color information, thus causing some
loss in visual quality.
5. Recommended Texture Settings for Video Cards
If you are
experiencing performance or graphical anomalies, use the texture guidelines
below, or select "Optimal System Settings" in the Game Options
menu. This may alleviate the problems
you are seeing.
- Video
cards with 32MB to 64MB of video RAM are able to use the Normal Character &
General Textures settings.
- Video
cards with 128MB of video RAM are able to use the High Character & General
Textures settings.
- Video
cards with 256MB of video RAM are able to use the Extra Character & General
Textures settings.
* Video
cards with 32MB of video RAM will see improved performance with the Low
Character & General Textures settings.
6. Setting the Video Resolution
If you set
your video resolution within the game beyond what is possible for your monitor,
the game may end up at a gray or black screen.
To revert
to the default configuration, click on the "Play Call of Duty (Safe
Mode)" shortcut found in the Start Menu.
IMPORTANT NOTE: Call of Duty's
Safe Mode resets the system settings for optimal performance for your computer.
7. Disabling Power Saving Features
Allowing a
computer to go to "System Standby" while playing or installing Call
of Duty™ may cause graphical anomalies.
When playing or installing Call of Duty™, be sure to disable "Stand
By" mode by right-clicking the desktop and selecting
"Properties". Click on the
"Screen Saver" tab, then on the "Power" (also called
"Settings") button at the bottom of the Properties box. Once you have done this, make sure
"System Stand By" is set to NEVER.
You will
also want to disable any power saving features your monitor may have as it may
result in issues that may prevent you from playing Call of Duty™ properly.
8. Changing the Model Detail Option
Setting the
Model Detail option (in the Performance settings screen) to "Maximum"
forces the game to render all displayed geometry, taxing even the most robust
computer systems. Do not set this
option to "Maximum" unless you are running on an extremely
cutting-edge hardware configuration.
Note that users setting this option to "Minimum" may
experience numerous graphical anomalies.
For best performance vs. appearance, this setting should be set to “Normal.”
9. In-game and Desktop resolutions
Do not
choose an in-game resolution that is higher than your desktop resolution. You may only be able to see as much of the
game as is viewable at your desktop resolution. (For example, if your desktop resolution is set to 1024x768, and
you choose an in-game resolution of 1600x1200, the game screen may stretch
beyond the size of your monitor screen).
This issue may be more prevalent in windowed mode.
IMPORTANT
NOTE FOR ATI® RADEON™ VIDEO CARD USERS:
Call of Duty™ was tested and certified to work on ATI® Radeon™ cards
running the Catalyst 3.7 drivers.
Subsequent driver versions may cause unforeseen issues.
10. ATI® Radeon™ 7200 Texture
Corruption
Users playing Call of Duty™ on an ATI® Radeon™ 7200 video card, with settings to Low detail and 16-bit textures, may see black boxes appearing on distant textures. They also may see graphical corruption on some textures. These errors are specific to the Radeon™ 7200 video card.
11. ATI® Radeon™ 7200 32MB Sky
Texture Corruption at 1024x768 Resolution
Users
playing Call of Duty™ on an ATI® Radeon™ 7200 32MB video card at an
in-game resolution of 1024x768 may see corrupted or "blocky" sky
textures in a few levels. To remedy
this, either play the game in Safe Mode, or reset your system settings to
"Optimal." These errors are
specific to the Radeon™ 7200 32MB card.
12. ATI® Radeon™ 8500 64MB
Blinking/Dropping Textures
Users
playing Call of Duty™ on an ATI® Radeon™ 8500 64MB video card, with
settings on low detail, may see distant textures dropping out in the Stalingrad
level. They also may see certain
textures "blink" out when they shoot at them (such as train wheels). These errors are specific to the Radeon™
8500 64MB card.
13. ATI® Radeon™ 9000 Texture Popping
Users
playing Call of Duty™ on an ATI® Radeon™ 9000 video card may see
occasional texture popping, especially on the "Sewer" and
"Dam" levels. These errors
are specific to the Radeon™ 9000 card.
14. Switching Texture Quality on ATI Radeon 9000
Causes Texture Corruption
In very
rare instances, users playing Call of Duty™ on the ATI® Radeon™ 9000
card that switch the quality of in-game textures to 32-bit while in a level
with water causes the water textures to corrupt or disappear. If this problem occurs, restart the game to
restore full texture display function.
15. Matrox® Parhelia™ Missing
Geometry & Light Flickering
Matrox®
Parhelia™ users may find parts of some levels missing geometry. This is due to the Parhelia™ not drawing in-game
fog effects, which is causing the graphical anomalies. Parhelia™ users may also experience light
flickering on textures and the player gun model on various levels of the game.
16. Matrox® Parhelia™ Users Switching
To Windowed Mode In-Game
When a user
playing Call of Duty™ on a Matrox® Parhelia™ video card attempts to
switch from windowed mode to full-screen mode (or vice versa) while in the
middle of a game, it may cause graphical corruption (a "hall of
mirrors" effect) around the main game window. To avoid this, choose either full-screen mode or windowed mode
from the shell when a game is not in progress.
17. nVidia® GeForce4™ Full-screen
Color Issues
nVidia®
GeForce4™ users may experience washed out or otherwise unappealing texture
quality when playing the game with High character and general textures
settings, 32-bit textures in full screen mode.
If you experience this, adjust the "Image Settings" slider in
the GeForce4™ settings menu all the way to "Quality" in order to
remedy the situation. You can do the
following:
1)
Right-click on the desktop and select "Properties."
2) Choose
the "Settings" tab.
3) Click
the "Advanced…" button.
4) Select
the "GeForce4" tab.
5) Select
the "Performance & Quality Settings option from the side menu.
6) Adjust
the "Image Settings" slider away from "High Performance"
and over to "Quality."
7) Click OK
to save your changes and restart Call of Duty™.
18. Changing Settings After Player Death In
Single Player
Adjusting
game settings, such as graphics settings or game options, if your single player
character is currently dead is not recommended. Change these options either before you begin the game, or by
pressing Escape and going to the menus when your character is alive. Otherwise, the changes may not take effect.
19. Twitchy Graphics When Turning and Strafing
You may see
vibrating or "tearing" of textures (i.e. a vertical wall appearing
torn in two pieces around the middle) while turning your view and strafing
(walking sideways) rapidly. Enable the
Vertical Sync option in your video card options screen, and be sure that
Vertical Sync is not forced to "Off." In some cases, Vertical Sync needs to be set to "Default
On" or "Always On" to fix this issue. Enabling Vertical Sync may cause slight performance issues.
20. Running Game With Hardware Acceleration Off
As Call of
Duty is a 3D game, it will not launch unless hardware acceleration is on. If hardware acceleration is off, you will
receive a "Could not load OpenGL.
Make sure that you have the latest drivers for your video card from the
manufacturer's web site" error message." If you receive this message, and you have confirmed that you have
the latest drivers for your video card, check to see if hardware acceleration
is off.
You can
check the status of hardware acceleration in two ways:
Method
1: Advanced Settings Under Display
Properties
1) Open the
Control Panel.
2)
Double-click Display.
3) Click
Settings.
4) Click
Advanced.
5) Select
the Troubleshooting tab.
6) Verify
that Hardware Acceleration is on.
NOTE: For most systems with supported video cards
running the latest drivers and DirectX 9.0b, you should be running Call Of Duty
with "Full" acceleration.
Method
2: Display Settings In DirectX
Diagnostic Tool
1) Open the
Start Menu and select "Run."
2) Type the
word "dxdiag" (with no quotation marks)
3) When the
DirectX Diagnostic Tool has finished loading, select the Display Tab.
4) Verify
that DirectDraw Acceleration is enabled.
If it is disabled, enable it.
5) Verify
that Direct3D Acceleration is enabled.
If it is disabled, enable it.
6) Exit the
DirectX Diagnostic Tool to save your changes.
1. Where Are The Autosaves For Each Level?
Call of
Duty™ autosaves at the beginning of each single player mission as well as at
certain points within each mission. If
you wish to load one of these, you can do so by hitting "Esc" while
playing the game and selecting "Load Game" or selecting "Load
Game" from the main menu.
Highlight the name of the game you wish to load and the click the
"Load" button.
IMPORTANT NOTE: Call of Duty™ will not
create certain autosaves if the player's health is below 40%. This
is to keep from having to continue the game with too little health.
2. Saving and Mission Failure
If you save
your game during a mission failure, you may be unable to load a game from the
load screen. In this case, exit and
restart game. You will now be able to load a save game.
3. Overwriting Saved Games
When saving
your game over a previously existing save game file, you will not be able to
update the name of the new save game file.
4. Config.cfg
Your configuration
and settings are stored in the config.cfg (or config_mp.cfg for
multiplayer). If you need to reset your
configuration, do not delete this file.
Instead, click on the "Play Call of Duty (Safe Mode)" shortcut
or select Set Default Controls/Set Optimal Settings from the Options menu.
IMPORTANT NOTE: Call of Duty's
Safe Mode resets the system settings for optimal performance for your computer.
5. Binding the Pause Key to Other Functions
You will
lose the ability to pause the game if the Pause key is bound to any other
functionality. To set "pause"
back to the Pause key, make sure the Pause key is not bound to any other
function.
1. Problems Finding Internet Games
If you are
having problems seeing servers in the Multiplayer Join Server screen, please
make sure that you have checked the following before contacting customer
support.
A.) Make
sure that you are connected to the Internet (through either a Local Area
Network, dial-up connection, etc.). You
must connect to the Internet before starting the game.
B.) Once
you have connected to the Internet and started the game, select the “Join
Server” option from the main menu and click the “Source” button in the upper
left portion of the screen until you see the word “Internet”. Once you have selected “Internet” as the
source, click the “Refresh List” button to the right of the “Source” button.
C.) If you
are running firewall software on your system, such as ZoneAlarm®,
please refer to the "Issues When Using Firewall Software" section
below.
2. Issues When Using Firewall Software
If you are
using firewall software such as ZoneAlarm® and you are experiencing
problems, make sure your firewall software is set to allow UDP packets on port
28960. Call of Duty™ uses this port for
connection, message of the day, server browsing, and so forth.
In general,
we do not advise setting up a Call of Duty™ server on a machine that is also
either a NAT server (such as Microsoft's Internet Connection Sharing) or set up
with ipForwarding for a Local Area Net (LAN) onto the Internet. These machines
see clients on your LAN as different addresses from the Internet and thus you
cannot authorize these clients.
NOTE: Activision Customer Support does not support
playing multiplayer through firewalls or shared connections.
3. The Game Freezes When Selecting Multiplayer
This will
sometimes occur if you are not connected to the Internet before selecting
multiplayer, and your Internet Service Provider uses "Auto Dial" to
connect to the Internet. Auto Dial is a
feature that brings up a dialogue box whenever using Internet applications
without being connected to the Internet, the dialogue box will prompt the user
to connect to the Internet and ask for their user name and password.
If you use
Auto Dial, please make sure you are connected to the Internet before starting
Call of Duty™ to prevent your system from hanging. Contact your Internet Service Provider for more information
regarding Auto Dial as it may affect your account and connection.
4. What Are the Map Names for Multiplayer?
If you are
running a dedicated server for multiplayer, you can use the filenames listed
below to load the corresponding maps for your server. Maps can be loaded by typing directly into the server console on
the host machine, or via the "\rcon" command for remote servers. To load a map the server must execute the
"map <filename>" command.
Map Name =
File Name
Brecourt =
mp_brecourt
Carentan =
mp_carentan
Chateau =
mp_chateau
Dawnville =
mp_dawnville
Depot =
mp_depot
Harbor =
mp_harbor
Hurtgen =
mp_hurtgen
Pavlov =
mp_pavlov
POW Camp =
mp_powcamp
Railyard =
mp_railyard
Rocket =
mp_rocket
Ship =
mp_ship
NOTE: mp_chateau and mp_ship do not support the
Search & Destroy multiplayer game type.
5. Problems Playing Multiplayer with More Than
32 People
The
multiplayer maps created for Call of Duty™ do not support more than 32 players
on a server, or more than 16 players per team, with the exception of the Behind
Enemy Lines game type. The maps have
limited spawn points available. With
more than 16 players on a team, you will experience instances of telefragging
(causing them to have to respawn).
If you are
operating a server with more than 32 people, or more than 16 per team, do so at
your own risk.
6. Game Type Server Settings are Erased When
Changing Game Types in Multiplayer
When you
change the game type from the Start Server screen, the settings under the Game
Type Settings menu will be reset without warning. This was done to prevent bad configurations from occurring. Server settings vary for each game type.
7. Problems Adding IP Address to Favorites List
To get a
server into your Favorites list, set the "Source" in the server
browser to "Favorites" and then select "New Favorites,” and
enter the server information.
8. Locking Out a Game Using Password Feature
If the
"Password" field is blank in the Start New Server screen, the server
will not check for a password. If it is
not blank, the server will use the password listed in the field. If you wish the server to have a password,
you should type one in; if not, do not enter one, or delete it if you have set
one before.
9. Host is booted on a password protected
listen server
If you are
running a listen server with a password, you may encounter the server being
booted after a Call Vote. To work around this issue, before the vote, do the
following:
1. Display
the console by hitting “`.”
2. Type
"\password <server password>" where server password is the
password you have set for the server.
10. Hosting Multiplayer on Dialup
Activision
does not support hosting games on a dialup Internet connection.
11.
Playing Multiplayer on Dialup
If you are
playing Call of Duty™ multiplayer on a dialup modem, please note that you are
limited to playing games with a maximum of 8 players due to the limited amount
of bandwidth available on a dialup connection.
12. Host Appearing In the Vote Kick List
When using
the Vote Kick option you will not be able to kick the host. You will only be able to vote off players
who have joined a game.
13. Setting the Pure Server Variable
Altering
the sv_pure setting at any time after starting the server is detrimental to all
clients. The ONLY legitimate method of
activating or deactivating Pure Server is to switch the Pure setting to
"Yes" on the Start Server screen.
14. Hosting Multiplayer on a DSL server
If you are
hosting a Call of Duty™ Multiplayer game on a DSL server, you will be limited
to a maximum of 8 clients due to the limited bandwidth available on a DSL
connection.
15. Map Rotation and the Next Map Function
All players
in a multiplayer game have an opportunity to call votes for map changes, game
type changes, etc. If a player calls a
vote for "Next Map" and the server administrator did not specify a
map rotation, the current map will simply restart if the vote passes. Server administrators that wish to take
advantage of the Next Map function should enable a map rotation.
The
following map rotation configurations are available:
Server_re.cfg
- Retrieval
Server_bel.cfg
- Behind Enemy Lines
Server_sd.cfg
- Search & Destroy
Server_dm.cfg
- Deathmatch
Server_tdm.cfg
- Team Deathmatch
To load a
map rotation, perform the following steps:
1)
Start a dedicated or listen server using the Shell.
2) If using a listen server, when the server is up, press the ~ key to pull
down the console.
3) Type \exec server_sd.cfg in the console. If using a dedicated server,
type exec server_sd.cfg (use whichever configuration matches the server’s
gametype)
4) Once the configuration file is executed, the rotation will be loaded.
In addition
to having players call a “Next Map” vote, server admins can use the map_rotate command on a dedicated server (or \map_rotate on
a listen server) to take users to the next map as defined by the
currently executed config file.
1. Virtual Memory Warnings in Windows®
2000/XP
Users
playing on machines using the Windows® 2000/XP operating systems that possess
less than 600 megabytes (MB) of virtual memory may receive low virtual memory warnings. To avoid these warnings, please make sure
you set your virtual memory settings to at least 600 megabytes (MB).
To adjust
your virtual memory settings, please do the following:
For Windows®
XP systems:
1) Right
click the My Computer icon.
2) Select
Properties.
3) Select
the Performance tab.
4) Select
Virtual Memory.
For Windows®
2000 systems:
1) Right
click the My Computer icon.
2) Select
Properties.
3) Select
Advanced.
4) Select
Performance Options.
2. Shift Key in Windows® 2000/XP
Interrupts Game
If you
press the Shift key 5 times consecutively in Windows® 2000 or
Windows® XP the following message should appear:
"By
pressing the SHIFT key five times you have turned on the StickyKeys feature in
Windows® 2000 [or Windows® XP]. With this feature, you can lock down the CTRL, ALT, or SHIFT
keys. This is useful if you are unable
to hold down more than one key at a time.
Click OK to
turn this feature on. If you do not
want to use the feature, click Cancel.
<check
box> Turn off keyboard shortcut for this accessibility feature.
<OK>
<CANCEL>
<SETTINGS>"
To avoid
this happening in the future, click the Settings button on the window
referenced above. When the
accessibility options screen appears, click the "Settings" button in
the "Sticky Keys" portion of the window. On the next window (should be labeled "Settings For Sticky
Keys"), uncheck in the box that says, "Use shortcut,” then click on
"Apply,” and close the windows.
The problem should not occur once the shortcut has been disabled.
3. Windows® Key Interrupts Game in
2000/XP
If the
Windows® key is pressed during game play, the Start Menu will
interrupt the game. Should this happen,
simply press the Escape (Esc) key to close the menu and return to the
game. Unfortunately, there is no way to
prevent this from happening again except by being careful not to hit those keys
while playing.
4. CTRL-ALT-DEL Freezes System On Windows®
2000
If the
CTRL-ALT-DEL keys are pressed during game play, the screen will become corrupt and
sometimes the system may become unstable.
Should this happen, simply press the Escape (Esc) key to return to the
game or reboot the computer and refrain from trying to access the task manager
while playing the game.
5. Game Icons Are Missing From Start Menu
And/Or Desktop In Windows® 2000/XP
When
installing Call of Duty™ while logged into Windows® as a specific
user, the game icons will only show up when logging in as that user. For example, if you log into Windows®
as "Joeuser", install the game, then log out and log back in as
"Janeuser", the game icons will not show up. If you wish to play the game, make sure you
log into Windows® as the same user you were logged in as when you
installed the game.
6. Admin Rights Needed To Load and Play On
Windows® 2000 or XP
If you are
running Windows® 2000 or Windows® XP, you must have
Administrator rights to properly install and play the game.
1. Mouse Wheel with Logitech® Mice
People having
problems with the "mousewheel" on Logitech® mice should
grab the latest version of Logitech's drivers from the following location:
http://www.logitech.com/
In addition
to the latest version of "Mouseware" drivers, you will need to
download the "Mouse Registry File for Gamers" which will allow the
"mousewheel" to work within Call of Duty™.
Note:
Although "Mouse Registry File for Gamers" is not listed as being
needed under Windows® Millennium Edition you will still need to
download it in order to get the correct functionality from the wheel.
Please
contact Logitech® support if you are unable to find this file on
their website.
2. Demo Recording
Demo
recording is not supported in either single player or multiplayer play
modes. The console commands for demo
recording are still present in the game, but when executed they will not yield
the expected results.
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